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Frequently Asked Self Storage Questions

Self storage is an affordable, efficient way for you to store your life’s possessions. There are many reasons you might need a storage unit, whether you’re moving or downsizing, or have a growing family. You can even store cars and motorcycles at some facilities. Self storage makes it easy to store items of all shapes and sizes in one convenient location.

We offer a wide range of sizes to accommodate your storage needs. To better visualize what is the best size unit for your needs, visit our Storage Tips page. Still unsure of the right size? Give us a call at 781-STORAGE (781-786-7243) and one of our Storage Advisers/Managers will be happy to assist you.

The amount of time you’ll need storage depends on your situation. You can reserve temporary storage for a move, or long-term storage if that better fits your needs. StorageBlue offers month-to-month leases so you have the flexibility to move in and out when the time is right.

Unfortunately, we do not allow any food, beverages, or perishables to be stored inside of the storage units.

The locker unit is a small unit that measures between 5×4 to 5×7 and no more than 5ft in height.

Indoor units are typically located inside of a building. Many indoor facilities are in multi-story buildings with elevator access and wide hallways. Outdoor units are frequently on one level and have drive-up access.

Roll-up doors are very similar to garage doors and are accessed by sliding a latch and lifting the door upward. Roll-up doors are typically bigger than most doors, allowing tenants to easily move in and out of the storage units.

Rental charges are prorated at the time of move in and your monthly bill is due on the 1st of each subsequent month. There are no hidden fees attached to monthly payments, unless that payment is 7 days past due, an automatic $20 late fee will be applied.

We accept several major credit cards, including MasterCard®, Visa®, Discover®, and American Express®

Yes, paying your bill online is available through the “Pay My Bill” button on the top right-hand corner. You can set up your online account to make one-time payments or enroll in our Auto-Pay program.

We do offer a payment reminder service! Just make sure there is an email associated with your account and you will receive a payment reminder email fifteen (15) days prior to your due date.

From time to time, we find it necessary to make adjustments in order to keep up with the rising costs associated with providing self-storage service. We send notifications via first class mail and email 30 days before any rates change.

We give you the flexibility to book a reservation up to 30 days in advance to help you plan ahead. This timeframe may change depending on the storage facility and/or storage unit being reserved.

Yes. Storing with StorageBlue requires a month-to-month rental agreement for all tenants.

Yes, you’ll need to provide identification: a state-issued ID card, driver’s license, passport, or military ID.

This is a very common fee in the storage industry used to offset the costs of setting up your tenant account and processing the paperwork. Here at StorageBlue our admin fee is only $22.

A 10-day minimum Advanced notice is required prior to vacating your storage unit.

Access hours are from the time the facility opens until 15 minutes before closing.
Below is a breakdown of all Facility Hours:

All StorageBlue facilities maintain an inventory of “push carts” that may be used free of charge. If you find yourself renting an inside unit and need a push cart to move your belongings, please let the Storage Adviser know

You can purchase a new lock at your local StorageBlue facility. We offer a variety of sizes and types of locks and recommend purchasing a disc lock to ensure the highest level of security. Combination locks are not permitted because they can easily be broken.

We have a partnership with U-Haul who specializes in moving trucks. They offer a variety of trucks and vans for your moving needs. To reserve a U-Haul truck call any of our StorageBlue locations. We also offer a free truck & driver with a new move-in (based on availability).

All of our locations offer loading docks to make your move into your storage unit as quick and easy as possible.

All StorageBlue facilities offer a wide variety of moving and packing supplies at great prices. Try the StorageBlue Kits for an assortment of everything you need, or get your wardrobe and dish boxes, plus mattress covers and more. You can also order your supplies online by visiting our supplies link.